Privacy Policy

Last Updated: May 20, 2024

Welcome to our Privacy Page! We believe it's crucial for you to know how we handle the personal information you share while using our website, darkroom.kaploom.com.

What You Should Know

What kind of information do we collect?

When you drop by, use, or just check out darkroom.kaploom.com, we might collect some personal information based on what you do on our site and the choices you make.

Do we handle any Sensitive Personal Information?

We do not process sensitive personal information.

Do we receive any Information from Third Parties?

We do not receive any information from third parties, ensuring your interactions with us remain straightforward and within our control.

So, How Do We Use the Information We Collect?

We process your personal information to enhance and manage our Services effectively, communicate with you, strengthen our security measures, prevent fraud, and comply with legal requirements. We assure you that your information is handled responsibly and only for the purposes of improving the services you receive from us. By using darkroom.kaploom.com, you consent to the collection and use of your information in accordance with this Privacy Policy. All use of your personal information is aligned with our Terms and Conditions, which are available for your review anytime.

1. Collecting information and use.

When you sign up, show interest in our offerings, or get in touch, we collect some personal details you provide. Here’s what we might ask for to make your experience smoother and more personalized:

  • Name
  • Email Address
  • Mailing Address
  • Job Titles
  • Usernames
  • Passwords
  • Contact Preferences
  • Authentication Data
  • Billing Addresses
  • Debit/Credit Card Information

We collect this information to tailor and improve the services we provide you. Rest assured, we only ask for details that are necessary to enhance your experience with us.

2. Handling Your Payment Information.

We don't process sensitive information ourselves, but we do need to collect certain details to process any purchases you make. This includes:

  • Payment Instrument Number
  • Security Code Associated with Your Payment Instrument

Please note, all payment data is securely stored by our payment processor, Stripe. To understand how your payment information is handled, you can view Stripe’s privacy notice here.

3. How We Handle Your Information.

We use the personal information you provide to deliver and refine our services, communicate with you, safeguard our operations, and adhere to legal obligations. Depending on how you interact with our services, with your consent, we may also use your information for additional purposes:

  • Account Management: We process your information for account setup, login, and maintenance to ensure a seamless user experience.
  • Service Delivery: We use your information to fulfill service requests and ensure efficient delivery of our offerings.
  • Support and Responses: Your information helps us address your questions and provide support for any service-related concerns.
  • Administrative Updates: We process your information to send you important updates about our products, services, and changes to our terms and policies.
  • Feedback Requests: We may use your information to request feedback to enhance your experience and improve our services.
  • Security Measures: We use your information to protect the integrity and security of our services, including monitoring for and preventing fraud.
  • Trend Analysis: We analyze how you use our services to identify usage trends and make improvements.

4. Information We Collect Automatically: Log Data.

Each time you visit darkroom.kaploom.com, our systems automatically gather information sent by your browser. This information, known as Log Data, includes:

  • Internet Protocol (IP) Address of Your Computer
  • Browser Version
  • Pages of Our Service That You Visit
  • Date and Time of Your Visit
  • Time Spent on Those Pages
  • Other Relevant Statistics

This data helps us understand how visitors use our website, which in turn allows us to improve our service and ensure a better user experience.

5. About Cookies.

Cookies are small files that serve as unique identifiers, which we send to your browser. They help us gather information to improve your experience on darkroom.kaploom.com. You have the option to either accept or decline these cookies. Please be aware that choosing to refuse cookies might restrict the functionality of certain aspects of our service.

6. Our Use of Service Providers.

We engage third-party companies and individuals to:

  • Enhance our Service: They help us make our service better and more efficient for you.
  • Perform Specific Tasks: These parties carry out service-related activities on our behalf.
  • Analyze Service Usage: They assist us in understanding how our services are used by our community.

Please be aware that these third parties have access to your Personal Information. This access is solely for performing tasks on our behalf and they are strictly prohibited from using or disclosing your information for any other purpose.

How long do we store your information?

We hold onto your personal information only for as long as necessary, as outlined in our privacy notice. We will not retain your information for more than twelve (12) months following the termination of your account, except as required or permitted by law. Once we no longer have a legitimate business need for your data, we will either delete or anonymize it.

7. Security Measures.

We value the trust you place in us by sharing your Personal Information. We strive to protect it using commercially reasonable methods. However, it’s important to understand that no method of transmitting information over the Internet or storing data electronically is completely secure. While we aim to use acceptable means to protect your information, absolute security cannot be guaranteed.

8. Links to External Websites.

Our service may provide links to external sites. When you click on a third-party link, you will be redirected to that site. These external sites are not operated by us, and we strongly advise you to review their Privacy Policy. Please note that we do not have control over the content, privacy policies, or practices of any third-party sites or services.

9. Privacy of Children.

Our services are designed for individuals 13 years of age and older. We do not intentionally gather personally identifiable information from children under the age of 13. Should we discover that such information has been inadvertently collected on anyone under 13, we will take swift action to remove this information from our servers. If you are a parent or guardian and become aware that your child has provided us with personal information without your consent, please contact us so we can take appropriate measures.

10. Updates to Our Privacy Policy.

We may modify our Privacy Policy occasionally to reflect changes in our practices. We encourage you to visit this page periodically to stay informed about how we protect your personal information. Any updates will be posted on this page and are effective immediately upon posting.

11. Legal Basis for Processing.

We process your personal information only when necessary and with a valid legal basis under law, such as the General Data Protection Regulation (GDPR), which mandates us to clarify the legal grounds for our data processing activities.

Get in Touch

If you have any questions or suggestions about our privacy practices, please feel free to contact us at: info@kaploom.com.